“I hired Sarafina Pagnotta to dig into a complicated set of Orders in Council affecting my family’s citizenship status during the [Second World] War. In theory I could have done the research myself. In practice, that would have meant a trip to Ottawa and a good chance of spending days in the wrong boxes at the archives. Sarafina eliminated that risk entirely. She knew how to request the relevant files, reviewed them on schedule, and produced a clear, thorough report. She was professional, thoughtful, and easy to work with throughout. I appreciated her care with the material and her clear communication along the way. I would gladly work with her again and recommend her without reservation.”

– Karen Clark, Individual & Family Research

“I initially contracted Sarafina to provide additional research support on two educational audio series we were producing. Both of these series involved marginalized communities and, thus, a certain degree of archival silence/erasure. Her research dossiers were among the most thorough and thoughtful I’ve encountered in my career. I implicitly trust her work and the sober second thoughts she provides on storytelling projects. I hesitate to write any of this because I selfishly want Sarafina always available for our project, but I can’t recommend her enough.”

– Ryan Barnett, Knockabout Media 

“I wish to express my deep appreciation for the work done by Sarafina Pagnotta. For as long as I can remember, my family wished to know the details of my uncle George Meredith’s service in the Canadian forces during World War II. We hoped that these details would give us information about his post-war life and his mental health. Until I contacted Sarafina, I was unable to access his military records through the Canadian governments. Thanks to her assistance, we now finally have my uncle’s records and can bring our search to a close after so many years. Thank you!”

– Diana Meredith, Individual & Family Research